Introduction
CEUTROK GIFT SHOP (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with the Data Protection Act, 2012 (Act 843).
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.
By using our website, you consent to this policy.
Information We Collect
Personal Data
We may collect:
- Full name
- Phone number
- Email address
- Delivery and billing address
- Payment-related details (processed via secure third parties)
Automatically Collected Data
- IP address
- Device and browser type
- Website usage data (via cookies)
Purpose of Data Collection
We process your data for:
- Order processing and delivery
- Customer communication and support
- Improving our website and services
- Marketing (only where consent is given)
Legal Basis for Processing
We process your data based on:
- Your consent
- Contractual necessity (to fulfill orders)
- Legal obligations under Ghanaian law
Data Sharing
We do not sell your data. We may share information with:
- Payment processors (e.g., Paystack, Flutterwave)
- Delivery/logistics partners
- Regulatory authorities where legally required
Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
Data Retention
Your data is retained only as long as necessary for business or legal purposes.
Your Rights
Under Ghana law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (subject to legal limitations)
- Withdraw consent
Cookies
We use cookies to enhance your browsing experience. You may disable cookies in your browser settings.
Contact
Email: [email protected]
Phone: 0275796797